Warranty and Returns:
We now require a completed return form for any products sent back to Subdecay. Please be sure to include all contact information.
Over 50% of all warranty returns are due to user error, or other faulty equipment (power supplies, patch cables etc.) Please check everything thoroughly before sending pedals back to us.
It is important that you include as much information as possible about what is wrong with a pedal when sending pedals back to us. This is especially helpful for intermittent problems or problems that only occur at specific settings.
Direct order & warranty return form